Course Map/Table of Contents
  1. 1. EAP Basics for Supervisors
    1. 1.1 Understanding EAPs
    2. 1.2 Understanding EAPs (continued)
    3. 1.3 EAPs Benefit the Entire Organization
    4. 1.4 How EAPs Fit into Supervision
  2. 2. Step 1: Observing of Job Performance
    1. 2.1 Observing Performance Prior to Documentation
  3. 3. Step 2: Documenting Performance Problems
    1. 3.1 Documenting Performance Problems
    2. 3.2 Documenting Performance Problems (continued)
  4. 4. Step 3: Confronting Your Employee
    1. 4.1 Constructive Confrontation: Helping Your Employee Succeed
  5. 5. Step 4: Referral: What to Say, and How to Say It
    1. 5.1 Referral to the EAP
  6. 6. Monitoring Your Employee After an EAP Referral
    1. 6.1 After the Referral: Monitoring Your Employee's Performance