Welcome! Thank you for joining us in the Profile EAP Supervisor Training Room. Courses found here will improve your supervisor skills. Be sure to sign into each course when it begins and complete it so you can obtain a certificate of completion. Print your certificate before you close out of the course. If you don't have a printer, copy the text on the certificate with your mouse and save it or e-mail it so you have a record. If you must leave a course early, click on the "SAVE" button on the course's side bar. Your computer will then remember where you left off. When you come back, click "Go to" to return to where you left off. Please contact Rhonda Gerberich, Employer Relations Specialist of Profile EAP, if you have any questions at (719) 634-1825 or 1-800-645-6571. Refresher Training This course provides a review of basic and advanced principles and examines common myths and misconceptions supervisors often have about EAPs and how they operate, and how employees can best take advantage of them to improve performance and resolve personal problems.